LINE OA journeys
Welcome messages for new friends, tags based on what people tap in your rich menu, follow-ups after a booking or purchase and targeted broadcasts instead of blasting your whole list.
Marketing automation
Marketing automation agency in Thailand: LINE OA, email and CRM
As a marketing automation agency, we connect LINE OA, email and your CRM so the right message goes out at the right moment, without someone sending it by hand. You get the plan, the setup and someone who keeps it running.
Marketing automation in Thailand: what we automate
Email flows
Welcome series, abandoned cart, post-purchase and win-back emails that run on their own, set up with proper sender authentication so they reach the inbox.
CRM and lead scoring
Every lead from your website, ads, LINE and events lands in one CRM with its source, gets scored and is handed to sales at the right time, with no copy-pasting between tools.
AI agents in the journey
An AI agent on your LINE OA or website answers questions, qualifies leads and books appointments around the clock, and passes the conversation to a person when needed.
Segments and personalisation
Live segments built from behaviour (pages viewed, products bought, messages tapped), so each customer gets content that fits where they are.
Reporting
Each flow is tracked in GA4 and your CRM, so you can see which automations bring leads and sales and which ones to change.
How our marketing automation agency works
- 01Map the customer journeyWe look at how customers find you, contact you and buy, and where leads get lost or follow-ups are forgotten today.
- 02Choose and connect the toolsWe use what you already have where it works (LINE OA, your CRM, your email tool) and only add tools that fill a real gap.
- 03Build the first flowsWe start with the two or three flows that matter most, usually the welcome, the lead follow-up and the repeat purchase, and test them end to end.
- 04Measure and expandOnce the first flows run, we review results monthly, improve the messages and add new journeys step by step.
Questions about Marketing automation
What is marketing automation?
Software that sends messages, updates customer records and moves leads along based on what people do, instead of someone doing each step by hand. In Thailand that usually means LINE OA, email and a CRM working together.
Do we need a big platform like HubSpot?
Not always. Many Thai businesses get most of the value from LINE OA tools plus a simple CRM. We recommend a larger platform only when your team and lead volume need it.
Can you build a LINE CRM, not just email automation?
Yes. LINE is often the main channel in Thailand. We set up automated LINE messages, tags and segments, and connect them with your CRM and email where it helps.
When is the right time to invest in marketing automation?
When you have a steady flow of leads or customers and your team can't follow up with all of them personally, or when you send the same messages by hand every week.
How much does it cost?
It depends on the number of channels, tools and flows, and whether you need a new CRM. We quote after a short call about your current setup.